StarLeaf 9.0
Managing StarLeaf releases Earlier releases
Last updated October 7, 2021Introduction
These release notes provide you with information about the latest upgrade to the StarLeaf platform and endpoints. This is a feature release and is effective from July 2019.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to StarLeaf after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
New features
StarLeaf 9.0 provides the following new features:
- Smart Layouts
- Spotlight meetings
- Meeting details
- Pre-meeting audio and video options
- Meeting scheduler policy option (for admins)
- StarLeaf integrations updates
StarLeaf room systems
Smart Layouts
Smart Layouts improve the video and content display of single-screen StarLeaf room systems.
When a room system shares or receives content, the display changes to a layout that promotes content while providing a video strip of the most recent speakers. This allows users to focus on the content while maintaining eye to eye contact with other meeting participants. There is no overlapping of content and video.
Admin information
To enable Smart Layouts for your organization, in the StarLeaf Portal go to Edit organization > Advanced settings.
You can also enable Smart Layouts on an individual room basis. Go to Room systems > Edit > Advanced settings.
StarLeaf on Windows and macOS
Spotlight meetings
In a Spotlight meeting, a chosen participant (or participants) is added to spotlight by the meeting organizer as shown in the participants panel below.
Only the participants in spotlight are visible and audible by default in the meeting. Audience participants are muted.
This feature is useful for large meetings where only one or a few people will be talking or presenting but where there are many participants who want to view and listen. For more information, go to Spotlight meetings
StarLeaf on Windows, macOS, iOS, and Android
Meeting details
On the Meetings tab, when you select an upcoming meeting you can see more detailed information than before. For example, the meeting details tell you:
- if it is a Spotlight meeting
- if it is a recurring meeting
- whether invitees accepted the meeting invite, declined it, or have not responded
Pre-meeting audio and video options
Before you enter a meeting, you now see a screen that gives you time to check your audio and video settings before you select join now. On this screen you can:
- switch between computer audio and phone audio
- mute your microphone (so no one in the meeting can hear you)
- mute your camera (so no one in the meeting can see you)
- change the microphone, camera, and/or speakers that you use
Meeting scheduler policy option (for admins)
In the StarLeaf Portal, admins can now choose which scheduler all users in the organization must use to schedule meetings. When users select New meeting in the StarLeaf app, they will be directed to the appropriate scheduler. The options are:
- StarLeaf Scheduler for Office 365
- StarLeaf Scheduler for Outlook Exchange Server
- StarLeaf Scheduler for Google Calendar
- StarLeaf Portal and schedulers
This is an organization-level setting and can be found in the Portal in Edit organization > Advanced settings > Meeting scheduler.
If users go to schedule a meeting in the Portal when the policy option does now allow this, they will receive instructions on which scheduler to proceed with as shown below.
StarLeaf integrations updates
StarLeaf for Microsoft Teams
StarLeaf for Microsoft Teams is now available to download from Microsoft Appsource.
The StarLeaf for Microsoft Teams integration can be installed on individual teams in your client. When StarLeaf for Teams is installed on a team, you can type the command @StarLeaf in a team channel. This creates a StarLeaf meeting and everyone in the channel receives a message which contains information on the different ways to join the meeting, for example, with the StarLeaf app, from a StarLeaf room system, with Skype for Business, or on a telephone.
For more information about installing and using the integration, go to StarLeaf for Microsoft Teams.
StarLeaf Scheduler for Google Calendar
When you schedule an event in your Google Calendar, there is now an option to Schedule with StarLeaf as shown below. This makes the event a StarLeaf meeting and adds joining details to the event invite text.
StarLeaf Scheduler for Google Calendar is an integration that allows you to schedule video meetings directly from your Google Calendar. It can be used to invite anyone to a meeting, even if they are not a Google Calendar user.
StarLeaf Scheduler for Outlook Exchange Server and StarLeaf Scheduler for Outlook Office 365
When you schedule a StarLeaf meeting using either the Scheduler for Outlook Exchange Server or Scheduler for Outlook Office 365, you now have new options to:
- make it a Spotlight meeting
- choose to keep people on hold until the second person joins or the meeting owner joins
StarLeaf Azure Active Directory integration
StarLeaf integration with Azure Active Directory user provisioning (Azure AD) can now be added from the Azure AD Marketplace (in preview mode).
Organizations that use Azure AD for user management can integrate it with their StarLeaf account. Azure AD integration is an additional option on your StarLeaf Enterprise account. For more information, go to Azure Active Directory.
Issues resolved
Select a release below to display the bug fixes and improvements effective in that release.
July 2019
ID | Description |
---|---|
StarLeaf Platform | |
PM-1351 | StarLeaf 9.0 provides major call quality improvements which include a fix to help prevent calls from dropping, improved audio quality, and reduced audio delays when calling over WiFi or mobile networks |
StarLeaf on Windows | |
16260 | In certain circumstances, older versions of the app in use on Windows 7 did not receive sound notifications. StarLeaf 9.0 resolves this issue |
22106 | Improvement to the user interface when transferring a call |
22191 | In rare circumstances, the message view in the app could go blank after a reload. StarLeaf 9.0 resolves this issue |
StarLeaf Scheduler for Outlook Exchange | |
For the latest details about the Outlook Exchange integration fixes, go to StarLeaf Scheduler for Outlook Exchange Server: admin guide |
August 2019
ID | Description |
---|---|
StarLeaf on iOS and Android | |
23080 | When your StarLeaf app (mobile only) was not running on your device and you received a PSTN call to the app, the call connected if you answered it but audio could not be heard in either direction. StarLeaf 9.1 fixes this issue |
StarLeaf on Android | |
23125 | In certain circumstances, when you opened the information page in a group chat, loading circles were stuck in a loop next to the group members’ names. StarLeaf 9.1 resolves this issue |
ID | Description |
---|---|
StarLeaf on Windows, macOS, iOS, and Android | |
23258, 23264 | In certain circumstances, when you were in a meeting and tried to view the Dial-in numbers, nothing appeared. StarLeaf 9.2 fixes this issue and the dial-in numbers now appear |
23207 | Sometimes, when you were signed out of your StarLeaf app and selected a StarLeaf link to join a meeting (e.g. starleaf://7777777) you were prompted to sign into your app but the pre-meeting screen did not appear after you signed in. StarLeaf 9.2 fixes this issue |
StarLeaf on Windows and iOS | |
22938 | In certain circumstances, when you were uploading a file in a chat, the upload could time out while still in progress. StarLeaf 9.2 fixes this issue and the file upload does not time out |
StarLeaf on macOS | |
22960 | When you save a file that is shared in a chat, you now have write access by default rather than read-only access |
StarLeaf on iOS | |
20466, 22239, 22656 | General improvements to the user interface |
23442 | In certain circumstances, pressing the speaker selection button while you were in call had no effect. StarLeaf 9.2 fixes this issue and the audio options now appear when you press the speaker button |
ID | Description |
---|---|
StarLeaf Platform | |
22055, 22316, 22323, 23078 | Further enhancements to the maintenance of good quality audio in calls occurring in poor network conditions, and further fixes to help avoid call drops in poor network conditions |
StarLeaf room systems | |
23402 | Video layout now behaves as expected when all endpoints in the meeting are video-muted |
23377 | Fix to the accuracy of media statistics reporting on the call statistics screen |
23294 | General improvement to the in-call user interface when you adjust your self-view (Touch 2035 and 2036 only) |
19749 | Admins can now choose to set a PIN for accessing network settings on a Touch 2045 |
StarLeaf on Windows | |
17295 | StarLeaf notifications that are intended to pop up on Windows 10 desktops now behave as expected |
22415, 22574, 22698, 23025 | General improvements to the user interface |
22826 | In certain circumstances in a Spotlight meeting, if you moved a participant into spotlight, muted them, and then tried to unmute them, the unmute action would fail. StarLeaf 9.3 fixes this issue |
23003 | General improvement to the screen sharing experience while someone is on hold in the call |
StarLeaf on iOS | |
23334, 23388, 23537 | General improvements to the user interface |
23343 | On certain beta versions, sending video files in a chat could fail. StarLeaf 9.3 fixes this issue |
23570 | Rotating your phone while listening to a voicemail with the keypad open could cause the keypad to become stuck at the top of the screen. StarLeaf 9.3 fixes this issue |
23644 | In certain circumstances, the app crashed if you received a notification during start-up. StarLeaf 9.3 fixes this issue |
ID | Description |
---|---|
StarLeaf on iOS | |
23817 | General improvement to the user interface of group chats |
ID | Description |
---|---|
StarLeaf room systems | |
23762 | If your room system uses Smart layouts, there were certain instances in previous versions where the self-view video pane obstructed the view of the primary speaker video pane. StarLeaf 9.5 fixes this issue and Smart layouts now behaves as expected |
23788 | In rare circumstances when a GT Mini crashed, it failed to report the error to StarLeaf. StarLeaf 9.5 fixes this issue |
ID | Description |
---|---|
StarLeaf on Windows, macOS, iOS, and Android | |
11478, 22779 | Where possible, the app will save a draft, unsent message in a chat between app restarts or if you switch between chats |
23383, 23384, 23391 | General improvements to the user interface when you attempt to join a meeting that has been deleted or a meeting that does not have a title |
23617 | Improvement to the accuracy and look of the in-app microphone mute state |
StarLeaf on Windows and macOS | |
10307 | If you are in a video call with a person who does not have a camera connected to their device, you will now see their video state as muted |
StarLeaf on Windows | |
21167 | When you select Schedule on the Meetings tab in the app, you are now directed to the Schedule meeting page rather than the general Meetings page in the Portal |
22256 | You can now copy a meeting title to your clipboard. You can also click a link in a meeting description to open that URL |
22574 | Improvements to the user interface of the video layout menu while you are in a call |
23142 | When you close and reopen the app, it now remembers the chat you were last on and reopens on that chat |
23449 | In certain circumstances, if the app was opened during a call, the main app window appeared over the call window and could obstruct the view. StarLeaf 9.6 fixes this issue |
23486 | In certain circumstances, when you clicked a StarLeaf notification on your laptop, the app would not come to the foreground of your display. StarLeaf 9.6 fixes this issue and clicking a notification opens your app in the foreground |
23835 | In rare circumstances, if you copied something from a message in a chat, the app could unexpectedly close. StarLeaf 9.6 fixes this issue |
23838 | You can now right-click on and copy sent files in a chat |
StarLeaf on macOS | |
22589 | Significant improvements to the app upgrade process |
23264 | In previous versions, it was not possible to see PSTN dial-in numbers if you opened the app from a StarLeaf link (starleaf://). StarLeaf 9.6 fixes this issue |
23469 | General improvement to the titles of pre-meeting screens |
StarLeaf on iOS | |
18659 | In previous versions, if you selected Show all on a long message received in a chat and then did an edge swipe to navigate back, the edge swipe would fail. StarLeaf 9.6 fixes this issue |
20847 | In previous versions, a call to voicemail appeared in the call list as a call to §VVM. From StarLeaf 9.6, this appears as a call to Voicemail |
23001 | In rare circumstances in a video call where content is being shared, if you put your app in the background and then brought it to the foreground again, you would no longer be able to see the shared content. StarLeaf 9.6 fixes this issue |
23370 | General improvements to how the app manages other incoming calls while you are already in a meeting |
23962 | In previous versions, it was not possible or very difficult to dial numbers in the StarLeaf app that were copied and pasted from the Phone app. From StarLeaf 9.6, you can dial numbers pasted from the Phone |
23969 | General improvement to the look of the edit group page |
23976 | In rare circumstances, some incoming video calls that could not be identified were displayed as voice calls. StarLeaf 9.6 fixes this issue and all video/voice calls are correctly reported |
StarLeaf on Android | |
22971 | Improvements to the user interface when you switch between tasks in the app such as from an ongoing call to opening a chat. A green banner now lets you easily navigate back to the ongoing call |
23670 | General improvements to the user interface colors |
ID | Description |
---|---|
StarLeaf Touch 2045 | |
22484 | Improvements to Chinese and Japanese keyboards |
24193 | Improvement to the user interface when you are in Spotlight meeting |
StarLeaf on macOS, iOS and Android | |
24175 | In previous versions, if you did not grant StarLeaf access to your camera and microphone, and clicked a StarLeaf one-to-one call link you could end up connecting to the call but remain on the permissions page and unable to view the video. StarLeaf 9.7 fixes this issue |
StarLeaf on Windows | |
24172, 24277, 24278 | General improvements to the user interface |
Versions
Select a release below to display the component version numbers for that release.
Known limitations
For per-vendor interoperability information, refer here.
Reference ID | Description |
---|---|
10858 | Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens |
11755 | There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call |
12040 |
Using Click-to-Call (WebRTC) in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground Click-to-Call is not supported on Safari from version 11.2 onwards. This is due to changes in Safari that mean the browser no longer supports plugins. For more information on browser support and compatibility, refer to Click-to-Call |
12067 | In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure |