These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from March 2019.

All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to the Cloud after the upgrade.

StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.

New features

Cloud 8.8 provides the following new features:

Feature Description

StarLeaf Cloud

Short links for StarLeaf meetings

When you invite someone to a StarLeaf meeting, that person receives an invite by email. Links that direct users to the different ways of joining the meeting are contained in this email. From Cloud 8.8, these links are shorter than before and in a share-friendly format such as this:

Depending on the mobile device or desktop you are using, when selected, these links will launch the meeting in your StarLeaf app or provide further guidelines for the other ways of joining the meeting. Short links will be rolled out gradually over the coming weeks.

StarLeaf on Windows, macOS, iOS, and Android

Connection speed test

Under the Account tab in the app, it is now possible to check your connection speed in Speed test.

The speed test advises you of call bandwidth and the quality of video that your app can receive depending on this.

Select Run speed test to check the latest connection status.

Profile pictures

You can now upload, change, or remove user and group profile pictures on Windows, macOS, iOS and Android.

To upload a profile picture in place of your avatar, go to account and select the camera icon beside the avatar as shown below. You can choose to take a photo, upload a picture from your files, or remove a current picture.

Note: This feature will be rolled out gradually to users over a few weeks from the day of upgrade.

StarLeaf on Windows and macOS

Meeting mute controls

There are now improved mute controls over other participants while in an ongoing meeting.

You can individually mute or unmute participants by selecting the mic icons beside their name in the participants panel.

You can also choose to mute all or unmute all from options.

Note: In a scheduled meeting, all participants have access to these mute controls (if they are within the organization) and in an ad hoc meeting, only the person who initiated the meeting has these controls.

For more information about in-call meeting controls, go to Meeting and calling

Spotlight meetings

In a Spotlight meeting, a chosen participant (or participants) is added to spotlight by the meeting organizer as shown in the participants panel below. Anyone who is not added to spotlight by the meeting organizer remains in the audience.

Only the participants in spotlight are visible and audible by default in the meeting. Audience participants are muted.

This feature is useful for large meetings where only one or a few people will be talking or presenting but where there are many participants who want to view and listen. For more information, go to Spotlight meetings.

For admins: Contact StarLeaf Support if you would like to try the beta version of Spotlight meetings.

Issues resolved

Select a Cloud release below to display the bug fixes and improvements effective in that release.


Select a Cloud release below to display the component version numbers for that release.

Known limitations

For per-vendor interoperability information, refer here.

Reference ID Description
10858 Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens
11755 There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call

Using Click-to-Call (WebRTC) in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground

Click-to-Call is not supported on Safari from version 11.2 onwards. This is due to changes in Safari that mean the browser no longer supports plugins. For more information on browser support and compatibility, refer to Click-to-Call

12067 In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure
20328 StarLeaf Scheduler for Office 365: In rare circumstances when you are using a Mac computer, if you change the time of a StarLeaf meeting that you created with the scheduler, the scheduler attempts to create a new meeting instead of editing the existing one. If you choose to create a second meeting, the joining details of this meeting will not work; only the preexisting details can be used to join the meeting. This issue is under investigation and will be fixed as soon as possible