Cloud 8.6
Managing StarLeaf releases Earlier releases
Last updated October 7, 2021Introduction
These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from December 2018.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to the Cloud after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
New features
Cloud 8.6 provides the following new features:
| Feature | Description |
|---|---|
StarLeaf room systems |
|
| Upside down mounting support for VHD-V61 camera |
The VHD-V61 camera can now be mounted upside down in StarLeaf room systems. To support configuring upside down mounting, an updated camera software version is included with new room system orders from January 2019. For more information about mounting the VHD-V61 camera upside down, go to Installing the VHD-V61 camera |
Issues resolved
Bug fixes and improvements effective in StarLeaf Cloud 8.6:
| ID | Description |
|---|---|
| StarLeaf Cloud | |
| 19755 | General improvements to audio in poor network conditions |
| StarLeaf on Windows, iOS, and Android | |
| 14207, 14368, 17267 |
Improvements to StarLeaf links which can now be used on Windows, iOS, and Android. You can share a StarLeaf link to users and when selected, the link automatically launches a StarLeaf video call in the app by dialing the target URI. For more information about StarLeaf links, go to StarLeaf links |
| StarLeaf on Windows and macOS | |
| 19807 | In previous versions, when you scroll up to view older messages in a group chat, the screen automatically scrolls back to a new message when one is received. From Cloud 8.6, when you receive a new message in a group chat, the screen is fixed and you can choose the jump to bottom button or scroll to the bottom to view the latest message at a time that suits you |
| StarLeaf on Windows | |
| 17273 | Improvement to the UI of in-call meeting controls |
| 19048 | In certain circumstances, if you selected the Chat tab after you received new messages, the window that opened would be blank. Cloud 8.6 fixes this issue |
| 19417 | In certain circumstances, above the list of meetings in the Meetings tab, the heading ‘Tomorrow’ would not always update to ‘Today’. Cloud 8.6 fixes this issue |
| 19576 | Improvements to the size and color of icons in the app |
| StarLeaf on macOS | |
| 19502 | Improvement to the localization of the Join with meeting ID window (in all available languages other than English) |
| StarLeaf on Android | |
| 14623 | Improvements to the share into app option when file sharing |
| 18216, 19542 | In rare circumstances, if the app does not have storage permissions and you attempt to share a file from ES File Explorer File Manager, the app may close. Cloud 8.6 fixes this issue |
| 19210, 19329 | Improvements to the UI when a calls ends as expected or unexpectedly |
Versions in Cloud 8.6
| Component | Minimum version in Cloud 8.6 |
|---|---|
| StarLeaf Windows | 2.20.39 |
| StarLeaf macOS | 2.20.39 |
| StarLeaf iOS | 2.20.40 |
| StarLeaf Android | 2.20.35 |
Known limitations
For per-vendor interoperability information, refer here.
| Reference ID | Description |
|---|---|
| 10858 | Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens |
| 11755 | There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call |
| 12040 |
Using Click-to-Call (WebRTC) in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground Click-to-Call is not supported on Safari from version 11.2 onwards. This is due to changes in Safari that mean the browser no longer supports plugins. For more information on browser support and compatibility, refer to Click-to-Call |
| 12067 | In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure |