These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from September 2018.

All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to the Cloud after the upgrade.

StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.

New features

Cloud 8.2 provides the following new features:

Chat wallpaper now on Android

A new background wallpaper is available in chat conversations on Android. Cloud 8.1 introduced this feature to Windows, macOS, and iOS.

To change your wallpaper in the app, go to Account > Chat wallpaper

Increased character limit for messages on Android

The character limit for sending and receiving messages in the app is now 4,000 characters on Android. In previous releases, this was only 500 characters. Cloud 8.1 introduced this feature to Windows, macOS, and iOS.

General audio improvements on Android

  • Many improvements concerning the choosing of the correct and appropriate audio device (for example speakerphone, Bluetooth audio, or other)
  • Many improvements concerning the interrupting or otherwise of audio from other phone apps

Issues resolved

Bug fixes and improvements effective in StarLeaf Cloud 8.2:

ID Description
7962 In previous releases, sharing content from a Polycom RMX could fail under certain circumstances. Cloud 8.2 fixes this issue
16782 In previous releases, point-to-point calls between a StarLeaf endpoint and a Skype for Business registered Polycom Trio failed when UDP was blocked. Cloud 8.2 fixes this issue
17858 Call Detail Records now correctly show call types REFER and REFERRED in calls to Skype for Business
18284 Previously, in a call from a StarLeaf user to a Skype for Business user, if the StarLeaf user dialed the Skype for Business user and included uppercase letters in the dialed URI, subsequent screen share into the call could fail. Cloud 8.2 fixes this issue
StarLeaf Click-to-Call
18614 Click-to-Call (WebRTC) is not supported on Safari from version 11.2 onwards. This is due to changes in Safari that mean the browser no longer supports plugins
StarLeaf Medley
17893 An interoperability problem between the StarLeaf Medley service and SIP calls is fixed in Cloud 8.2.
StarLeaf on Windows
16411 The app will now always display an appropriate language based on the combined language and region settings in the app. Previously, the app would fall back to displaying in English even though a more appropriate language could be displayed
18551 The app will now accurately display the presence of users who are using the app on Windows 7
StarLeaf Outlook add-in for Office 365
17027, 18109 General improvements to the user interface of the add-in

Versions in Cloud 8.2

Component Minimum version in Cloud 8.2
StarLeaf Windows 2.18.49
StarLeaf macOS 2.18.49
StarLeaf iOS 2.18.44
StarLeaf Android 2.18.48
StarLeaf Outlook add-in for Office 365

Known limitations

For per-vendor interoperability information, refer here.

Reference ID Description
10858 Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens
11755 There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call
12040 Using Click-to-Call in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground
12067 In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf conference with no other video participants there can be unexpected call failure