Cloud 6.0

Managing StarLeaf releases Earlier releases
Last updated January 24, 2020

Introduction

These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from March 2018.

All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to the Cloud after the upgrade.

StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.

These release notes also document the latest update to the StarLeaf Add-in for Microsoft Exchange Server. If you have deployed the add-in without auto-upgrade, ensure you now upgrade your users to the latest version of the add-in, which is available here .

New features

Cloud 6.0 provides the following new features:

Feature Description
New in-call menu for StarLeaf on desktop (Windows and macOS) StarLeaf on Windows and macOS has a new in-call menu at the top of your calling screen:
  • Ad hoc meetings: When you are in a call, you can now add participants to the call from within the app
  • In-call meeting layout selection: In a meeting, you can choose the layout you want to use (equal panes, speaker only, or large speaker). For more information about video layouts, refer here
  • Participant management: From within the app, you can add and remove other participants
  • Call transfer: You can choose to transfer a call to another contact from within the app (either a consultative or a blind transfer)
  • Call recording: Where recording has been enabled for an organization, you can choose to start/stop recording for a scheduled conference from within the app
  • Keypad: There is a DTMF keypad available within a call (this can be useful, for example, where you need to navigate a voice-based menu system)
  • In-call chat: In a call with another StarLeaf user or a StarLeaf group, you can open a chat panel from within a call

For more information about in-call controls, refer to Using in-call controls
Localization of StarLeaf StarLeaf is now available in Polish for Windows, macOS, iOS, and Android. For more information about localization of StarLeaf products and services, refer to Localization of StarLeaf endpoints, apps, and Portal

Issues resolved

Cloud 6.0

Bug fixes effective in StarLeaf Cloud 6.0:

ID Description
StarLeaf on Android
15841 StarLeaf on Android now presents the correct “voice-call answer” icon to recipients of a voice-only call
15890, 15928 General improvements to the sign-up experience for new users of StarLeaf on Android
StarLeaf on macOS
15734 For incoming video calls, the incoming-call window now shows your self view
15807, 16103
 General improvements to the user experience of using messaging whilst in a voice-only call

Versions in Cloud 6.0

Component Minimum version in Cloud 6.0
StarLeaf Windows 2.13.23
StarLeaf macOS 2.13.20
StarLeaf iOS 2.13.17
StarLeaf Android 2.13.18

Outlook Add-in for Exchange Server

Outlook Add-in for Exchange Server Version 1.1.4b5 is now available from here . This version includes general improvements and bug fixes.

Known limitations

For per-vendor interoperability information, refer here.

Reference ID Description
  Samsung Galaxy Note 8 incorrectly reports that StarLeaf app is accessing the device camera and microphone randomly and in between calls. The StarLeaf app only accesses a device camera and microphone during a call
4462 If a Lync user puts a StarLeaf user on hold, the StarLeaf user’s call might be disconnected unexpectedly
5454 Breeze full screen mode is not supported on Mac OSX versions below 10.7
10858 Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens
11755 There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call
12040 Using Click-to-Call in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground
12067 In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf conference with no other video participants there can be unexpected call failure
12134 For calls where one participant is using a Polycom Trio, audio and/or video might stop when starting or stopping content share