Managing Cloud releases Earlier releasesLast updated June 28, 2019
These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from November 2017.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to the Cloud after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
These release notes also document the latest update to the StarLeaf Add-in for Microsoft Exchange Server. If you have deployed the add-in without auto-upgrade, ensure you now upgrade your users to the latest version of the add-in, which is available here .
Cloud version 5.2 provides the following new features:
|Redesigned meeting joining flow||
StarLeaf Cloud 5.2 introduces a redesigned user experience for joining a StarLeaf meeting. Participants who are invited to a StarLeaf scheduled meeting will receive an email meeting invitation which will send them to a re-designed web page:
Users can simply join the meeting in the following ways:
The guest invite user experience has also been given the same re-design.
For more information about joining a meeting, refer to How to join a StarLeaf meeting
|Redesign of Click-to-Call browser calling||
StarLeaf Cloud 5.2 introduces a redesigned user experience for Click-to-Call:
Click-to-Call is browser-based calling and is useful where external participants want to join your meeting, or where you want to provide a link for external individuals to have a point-to-point browser video call with anyone in your organization.
Guest invites include a link to call the person who sent the invite point-to-point from a web browser.
You can include a link in your email signature (or elsewhere) that launches a browser ready to call you. For more information, refer to Using Click-to-Call.
You can also create links to allow video calls to anyone in your organization from your web sites or applications. For more information, refer to Browser Click-to-Call links
Cloud 5.2 introduces the following additions to the Cloud API:
For more information, refer to Using the StarLeaf Cloud API
|Strong passwords for all new organizations||
Cloud 5.2 introduces strong password support for all new organizations.
The StarLeaf Portal supports the use of ‘strong passwords’. This means that any StarLeaf Portal user account must be secured with a ‘strong password’. This has been available since Cloud 4.2. For more information, refer to Strong password support
|Improvements to CDRs||
Cloud 5.2 introduces:
Bug fixes effective in StarLeaf Cloud 5.2:
|Cloud and interoperability|
|7527||In previous versions, certain Lifesize endpoints (Team, Room and Express) that were registered to the Cloud did not display video when dialed into a third-party conference (for example BlueJeans and Zoom). Cloud 5.2 fixes this issue|
|10522||Deleting a user from an organization will now remove that user from all conferences in that organization, unless you specify that the person must not be removed. In the StarLeaf Portal, when you choose to delete a user, you will now be presented with the option of removing that person from all conferences or not|
|12791||In previous versions, under certain conditions, a recording of a video conference would only contain video (or content if it was a recording of a shared screen) for the first few minutes and would then be an audio-only recording. Cloud 5.2 fixes this issue|
|13935||In previous versions, Click-to-Call users making a browser-based call using Firefox would not be able to successfully share their screen. Cloud 5.2 fixes this issue|
|14244||In previous versions, Lifesize Team/Express/Room endpoints on 5.0.9 software did not display the correct video address for the calling party on an inbound call. Cloud 5.2 fixes this issue|
|14447||One-time codes for user authentication for StarLeaf on desktop and mobile devices now remain valid for two hours. Previously, a one-time code expired after 30 minutes which caused problems in deployments where email filtering services cause delay to email delivery|
|StarLeaf app and Breeze|
|Messages are no longer readable from the lock screen on macOS. If your screen is locked, you will only see that there is a message notification|
|14171||Improved stability for Breeze and the app on Windows|
Bug fixes effective in StarLeaf Add-in for Microsoft Exchange Server version 1.1.4b2:
|12693||In the previous release, some users saw an error message after they were unexpectedly required to log in to the add-in. Version 1.1.4b2 fixes this issue|
|12862||The user experience for converting an existing meeting into a StarLeaf meeting has been improved|
For more information about the add-in, refer to Outlook Add-in for Exchange Server: admin information.
For per-vendor interoperability information, refer here.
|5454||Breeze full screen mode is not supported on Mac OSX versions below 10.7|
|10858||Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens|
|11755||There is a BFCP interoperability issue between Cisco VCS and the StarLeaf Cloud which can cause screen share to be disabled mid call|
|12040||Using Click-to-Call in the Safari browser on OSX sometimes results in difficulties receiving shared content and dropped calls when the Safari tab is minimized for longer than 10 seconds. This is due to the AppNap feature on OSX that puts background applications to sleep if they are not in the foreground|
|12067||In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf conference with no other video participants there can be unexpected call failure|
|12134||For calls where one participant is using a Polycom Trio, audio and/or video might stop when starting or stopping content share|