Managing StarLeaf releasesLast updated November 26, 2020
Autumn 2020 is currently being rolled out between October and December 2020, during maintenance hours in your region. Organization admins will receive notification emails advising of the updates and maintenance hours for their organization.
On this page:
- New features
- Issues resolved
- What version am I on?
- Known limitations
These release notes provide you with information about the latest upgrade to StarLeaf meetings.
All upgrades take place outside of normal office hours for all regions. Endpoints automatically restart and reconnect to StarLeaf after the upgrade.
StarLeaf operates a system of rolling upgrades across our data centers, which are distributed globally. New features may be enabled separately.
Requires apps 4.3 and Portal 6.6
When you are in a StarLeaf meeting, you will experience an improved view as shown in the video layout below.
Some changes include the following new behaviors:
- People who have joined the meeting on a telephone or by audio only, and room systems, are now represented by a video tile of equal size to people who have joined with video.
- The person speaking is easily identifiable with a highlight around their entire tile and the name bar turns blue as the person speaks.
- When a person leaves the meeting, an exit animation appears over their tile before it disappears.
- You will notice less movement from video tiles shuffling positions as people come and go during the meeting.
Ad hoc meetings do not yet have the improved meeting experience but this is coming soon.
Requires apps 4.3
Just like StarLeaf for desktop, you can now manage participants in a StarLeaf meeting on a mobile device. Controls such as mute/unmute all or individual participants, and lock meeting are available.
Available on Windows app 4.3
You can now share your laptop screen into a StarLeaf meeting without using a cable. This is especially useful if you have joined a meeting from a StarLeaf room, and want to wirelessly share the screen of your laptop into that meeting.
On the Today tab, there is a new Share screen control. Click this and select the meeting you want to share your screen into.
Wireless screen sharing will be available on StarLeaf for macOS soon.
There is new button on the home screen of the Poly TC8 controller called Use as accessory.
Pressing this activates device mode on the room system, allowing you to use the peripherals such as the camera and microphone as accessories with your own laptop or device.
Now, only one click is required to add a StarLeaf meeting to your calendar event in Office 365. When you click the scheduler button, this creates a StarLeaf meeting immediately with no further requirements to authenticate or confirm.
The StarLeaf Scheduler now supports delegated calendar functionality. If you have permissions to edit another person’s calendar, you can schedule a StarLeaf meeting on their behalf. When you schedule a meeting for someone else, this person becomes the meeting organizer.
Participants who use StarLeaf app will see the scheduled meeting in the Meetings tab and can join using the green button.
Select a release below to display the bug fixes and improvements effective in that release.
|29144||Sometimes, if you forwarded a Poly or Pexip meeting invite to a StarLeaf room system, the Join button on the touchscreen lit up as expected but you still had to enter a meeting ID when you pressed Join. This is now fixed and pressing the Join button allows the room system to enter the meeting immediately.|
|27797||If you want to change the subdomain associated with your organization account in StarLeaf you must now submit a request to do this from the Edit organization page in Portal.|
From January 2021, StarLeaf will no longer support joining meetings through the browser Internet Explorer 11. If you attempt to join a StarLeaf meeting using Internet Explorer 11, you will be advised that it is not possible and prompted to instead use Google Chrome, Mozilla Firefox Microsoft, or Edge 79 or higher.
|28532||In certain circumstances, a StarLeaf stream did not always start in a browser if video autoplay was disabled. This is now fixed and a stream should begin regardless of the browser’s autoplay settings.|
|25245||StarLeaf Scheduler for Office 365: General improvements to the process of scheduling a meeting.|
If you are an admin and want to manually delete a user from your StarLeaf organization, in your Portal you must now go to the Edit user page and select Delete account.
|StarLeaf on Windows|
|27807||General improvements to the appearance and functionality of the mini call window.|
|28822||In rare circumstances in dual-screen setups, when you hovered your cursor over a screen that was being shared in a call or meeting, the app could close unexpectedly. This is now fixed.|
|StarLeaf on macOS|
|22468||In previous versions, the keyboard shortcut for search (⌘F) did not work when the Favorites tab was open. This is now fixed.|
|28802||General improvements to the button label text on the pre-meeting screen.|
|28803||Improvements to the meeting details provided for meetings that are listed on the Today tab.|
|StarLeaf on iOS|
|26281||In previous versions and in certain circumstances, you could still receive StarLeaf notifications on your device even when you were signed out. This is now fixed. You do not receive notifications if you are signed out and signing back in re-enables notifications as usual.|
|28678||General improvements to the StarLeaf user interface on iOS 12.|
|28931||When your iPhone was in light mode and you removed your wallpaper from the Account tab, the background of chats appeared white when it should have been gray. This is now fixed.|
|StarLeaf on Android|
|22201||Chromebook only: when your device was in landscape mode and you tried to send a file in a chat, sometimes the attachment options appeared below the bottom of the screen so it was not possible to see them. This is now fixed.|
|27665||To let you know that a scheduled meeting is due to begin, a pop-up notification appears on your device (unless notifications are disabled). In previous versions, if you tapped this notification, it just caused the notification to pop up again rather than make it disappear. This is now fixed.|
|StarLeaf on Windows|
|27746||If you hovered over the recording icon in a call or meeting, after 3 seconds the call window could flicker. This is now fixed and flickering no longer occurs.|
|27895||If you were sharing content in a one-to-one video call, and you made a call to another person to add them to your initial call, and you minimized the call window, the consultation call video was grayed out. This is now fixed and the consultation call video is in color as expected.|
|28368||On the meeting details page, URLs are now hyperlinks that can be clicked.|
|28596||In previous versions, the Start Meeting button did not always work if your device’s clock was incorrect.|
|28666||In previous versions, when the Share screen dialog was open (showing thumbnail images of available windows to share) and you closed one of these windows, StarLeaf could close unexpectedly. This is now fixed.|
|StarLeaf on macOS|
|27691||In previous versions, if you resized the call window, the self-view could sometimes jump around and not move with the window corner. This is now fixed and the self-view moves as expected when the call window is resized.|
|27697||General improvements to the look of the mini-call window.|
|27990||From 17th October 2020, StarLeaf will discontinue support for macOS 10.12. StarLeaf recommends that users upgrade their operating system before this date. After this date, new versions of StarLeaf for macOS will display a warning on startup and may not work as expected.|
|28408||If you were on the pre-meeting screen and then closed it, sometimes your mac’s camera did not turn off. This issue is now fixed and your camera turns off when you close the pre-meeting screen.|
|StarLeaf on iOS|
|28344||General update to the look of icons in the app.|
|StarLeaf on Android|
|27657||General improvement to the user interface of the in-call experience.|
|28029||Chromebook only: In previous versions, the Enter key did not work on the sign-up screen. This is now fixed.|
|28327||Samsung M30 only: When you tried to share your screen in landscape mode, the screen sharing took a long time to respond. This is now fixed and there is no longer a significant delay.|
|28397||General improvement to the user interface of ended calls.|
|28475||In some cases, if you started to share you screen, StarLeaf would not move to the background. This is now fixed and the app is backgrounded when you begin to share your screen.|
For instructions on how to find out what version of Portal or StarLeaf you are on, select one of the following:
- Log in to StarLeaf Portal
- On the page footer, select About
This opens a version report such as the one below where you can find the Portal version number you are currently on.
On StarLeaf for desktop, go to the Account tab to view the app version you are currently on.
- On StarLeaf for mobile devices, go to the Account tab.
- Scroll down and select About to view the app version you are currently on.
For per-vendor interoperability information, refer here.
|27853||StarLeaf Room for Poly: In certain circumstances, the room screen’s wallpaper can appear distorted when the room system wakes from sleep mode. Waking up the touchscreen controller by pressing Camera controls or Contacts returns the room wallpaper to normal.|
If or when a StarLeaf Huddle is turned off and on again, the MAC address can change to a random address. StarLeaf are working on a fix for this for existing Huddle room systems. Newly purchased Huddle room systems will not experience this issue
|27048||StarLeaf green buttons for Microsoft Teams meetings that use Pexip as the Teams gateway provider will not always work with Office 365 ATP Safe Links . A fix for this is coming soon.|
|12067||In some circumstances, when a Skype for Business client attempts to add video or content into a StarLeaf meeting with no other video participants there can be unexpected call failure.|
|11755||There is a BFCP interoperability issue between Cisco VCS and the StarLeaf platform which can cause screen sharing to be disabled mid call.|
|10858||Internet Explorer 11: When you access a user page on the Portal using Internet Explorer 11, the time zone selection box automatically opens.|