Configuring the Tandberg/Cisco MXP
Installing H.323 endpointsLast updated July 19, 2017
Before you can register your MXP endpoint to the StarLeaf Cloud, you must first add it to the StarLeaf Portal. Refer to How to add an H.323 endpoint to the StarLeaf Portal.
To configure the H.323 settings of the MXP endpoint, you must access its web interface and make some changes. To do so:
- Find the IP address of the MXP endpoint by navigating to Control Panel > Network > LAN Settings > IP Settings using the remote control.
- Navigate to the IP address in your browser; you are prompted for a username and password. The default username is admin and the default password is TANDBERG. If these values do not work then contact your system administrator.
- Check that this endpoint has been configured with an NTP server address. Refer to the endpoint’s own documentation for more information.
- To edit the H.323 settings go to System Configuration > H323 (across the top).
- Enter the following settings:
- CallSetup Mode: choose Gatekeeper
- E.164 Alias: enter the H.323 ID / name number from the Portal
- H323 ID: enter the H.323 ID / name from the Portal
- Gatekeeper Address: enter the Gatekeeper address (the call.sl subdomain)
- Authentication ID: enter the Authentication name from the Portal
- Authentication Password: enter the Authentication password from the Portal
- Other values should match those in the above screen shot. The MXP endpoint uses H.460 for firewall traversal so the NAT settings are not necessary.
- Click the save button at the bottom of the H.323 settings page when done.
- To test the configuration, call the H.323 ID of the MXP endpoint from any StarLeaf device. If the call does not work, reboot the MXP endpoint and retry.
The StarLeaf directory supports Cisco/Tandberg endpoints, which connect to the directory over HTTP or HTTPS. Contact StarLeaf technical support to receive a single URL to use with all of your Cisco/Tandberg endpoints. This is of the form:
This is an example Cisco/Tandberg Configuration. To configure the directory for these endpoints, navigate to. The MXP does not support encryption for directory queries. The domain must be split from the path, and the https:// is stripped as shown below. Substitute this example path with the string provided by StarLeaf.