How to install Group Telepresence 3351
Installing Group Telepresence 3351Last updated December 9, 2019
Before installing the Group Telepresence 3351, read the safety information.
Before installing the room system, ensure you have the following:
- A StarLeaf Cloud account
- One or two telepresence screens that support a 1080p60 input format (use televisions that have an audio-output capability, or alternatively, you can connect loud speakers to the codec). If the televisions have an option to enable “Game Mode” or “PC Mode”, then do so as this reduces media processing delays and improves video experience
- Supported video camera
- Network connection routable to the public Internet
- StarLeaf touchscreen controller (not installed)
Unpack the room system. The package contents is:
- Codec (with feet attached)
- Installation sheet
- Rack mounting ears kit
- Power cable
- HDMI to HDMI cables (two) (connects codec to screens)
- DVI-I to DVI-I cable and 3.5mm jack to RCA (connects codec to PC video and audio)
- Network cable
- Adaptors for the codec-to-PC cable
- DVI-I to HDMI
- DVI-I to VGA
- DVI-I to DVI-D
- Ensure you have chosen an appropriate installation site:
- The codec must be accessible with all cables easily connected
- You must provide ventilation for the codec; leave a space of at least 10cm (4 inches) behind, in front, and to the left and right of the codec
- Ensure that the power switch is easily accessible; the power switch is the main disconnect device for the codec
- Use a grounded AC power outlet for the codec
Rack mount the unit or place on firm horizontal surface. The codec is 2U high (with removable feet detached) and fits in most standard 19-inch racks.
- Using an Ethernet cable, connect the StarLeaf Controller port on the codec to the network port (PoE) on the rear of the touchscreen controller. The network port on the touchscreen controller is marked with this symbol:
The touchscreen controller must connect directly to the codec; do not connect the touchscreen controller via a switch to the codec.
If you are using the StarLeaf Conference Phone 2220, refer to Installing the Conference Phone 2220.
- Using an Ethernet cable, connect the Network port on the rear of the codec to an Ethernet switch in your network. The Ethernet port is a 10/100/1000 Mbit/s auto-sensing port and is set to ‘auto’ by default.
In all cases, the speed and duplex settings at either end of the connection must be identical. Using non-matching settings causes severe packet loss.
To configure the network speed and duplex settings of the codec’s Network port: on the touchscreen controller that you have connected to the codec, go to.
- Connect one telepresence screen to Video Out A. If you have a second telepresence screen, connect it to Video Out B.
- Connect the camera to Camera 1 and to Camera Control 1. (You can connect up to two additional cameras, which are switchable using the on the home screen of the touchscreen controller.)
- Connect power to the camera.
- Connect the microphone to Microphone 1.
(Note that you can, instead, use a microphone connected to Audio In. If you do so, refer to Using the line-in connector and to Audio settings for Group Telepresence). Using the supplied AC/DC adaptor and power cable, connect power to the codec. The power LED on the side of the codec lights.
StarLeaf recommends that when you mount the camera, you place it at the top of the screen, as opposed to the base. This makes it easier for you to see the participants on the screen while still appearing to make eye contact.
If you have a dual-screen system, ensure that the camera is mounted on the screen that will display the view of the main video (telepresence screen 1).
Either you or your reseller can register the room system using the StarLeaf Portal. To do this:
- In the StarLeaf Portal, choose Room systems > Add room system. You can see the
- Type a Name for the room system. The room system displays the name on the touchscreen controller and users are able to find this name in the directory. Users are also able to invite this room system to their scheduled conferences.
- If required, enable video mail. If enabled, this room system is able to receive voice and video mail. Deselecting this option means that this room system does not display the button on the touchscreen controller and this is often the preferred option for room systems.
- If the display of this room system should use a language other than the default language for this customer, select the Language.
- If this room system is in a time zone that is different to the default time zone for this customer, select the Time zone.
- For the Layout for QuickMeet conferences, Either use the organization default or choose a layout. During a conference, participants can change the layout using the touchscreen controller.
- In the Type choose StarLeaf GT Mini or GT 3351. section, for
- Configure any of these other settings, if required:
- Conference Phone 2220: If you intend to connect a Conference Phone 2220, select that option.
: The options here depend on your account settings, but might include:
- API mode
- Auto answer mode
- Max send and receive
Refer to Advanced settings.
- Audio inputs and outputs
- Camera presets
Refer to Audio settings for Group Telepresence.
- In Video output mode. For one-screen systems, select single screen. For two-screen systems, select dual screen. , select the correct
- In the dialing information section, you will see that the Portal has automatically allocated a dialing address for this room system using autocomplete. This is an address in the format <meeting_room_name>@<subdomain>.call.sl
This address format allows dialing from the Internet to this room system and we recommend you do not alter this unless you have cause to do so.
- Click . This causes the Portal to generate the QuickConnect code. You enter this code on the touchscreen controller.
The touchscreen controller receives power from the Group Telepresence System. The first time it starts up it displays the screen shown below. Enter your StarLeaf QuickConnect code.
The touchscreen controller displays the meeting room name and extension number as per your StarLeaf Cloud account. This is the home screen of the touchscreen controller. The Group Telepresence System is ready to make and receive calls. An example home screen is shown below.
You can connect one of:
- line level microphone source: if you connect a microphone source to the line-in connector, in the Group Telepresence settings, set Audio and video settings > Audio inputs > Device to line in. In this case, the audio from the microphone source is sent to the far end and is not played out through the device selected in Audio outputs
- other audio: If you want to connect other audio devices to the line in connector (for example a PC audio output), set Audio and video settings > Audio inputs > Device to either StarLeaf microphones or 3rd party microphones. In this case, audio played into the line-in connector is played out through the device selected in Audio outputs and also sent to the far end
Connect the DVI-I to DVI-I cable to Computer-In DVI-I on the rear of the codec. For the convenience of the Group Telepresence users, leave the other end of the cable on the meeting room table. This allows users to connect a laptop to the Group Telepresence system when they need to do so. The Group Telepresence system includes a selection of adaptors to be used with the DVI-I to DVI-I cable where the video output of a PC is other than DVI-I (for example, VGA, HDMI, DVI-D).