Getting the best video experience

Using Meeting and calling
There are certain things you can do to make sure that you have the best video conferencing experience. In this topic: Internet connection Lighting External equipment Virtual and blurred backgrounds … Continued

Getting the best room system experience

Installing
Before or during your room system installation, it is recommended that you consider the following to get the best meeting experience: Optimizing your room Audio and video setup Optimizing your … Continued

Safety and Compliance: GT Mini 3330

Installing GT Mini 3330
Installation View the installation instructions on the installation sheet that accompanies the StarLeaf Group Telepresence 3330 (GT Mini) and the information on this page, before you connect the GT Mini to its power … Continued

Safety and Compliance: Group Telepresence 3351

Installing Group Telepresence 3351
Installation View the installation instructions on the installation sheet that accompanies the StarLeaf Group Telepresence 3351 (GT 3351)  and the information on this page, before you connect the GT 3351 to its … Continued

Safety and Compliance: Personal Telepresence Mini 3020

Installing PT Mini 3020
Installation View the installation instructions in the installation sheet that accompanies the StarLeaf Personal Telepresence Mini 3020 (PT Mini) and the information on this page, before you connect the PT Mini to its power … Continued

Safety and Compliance: Conference Phone 2220

Installing Conference Phone 2220
On 17 August 2020, the Conference Phone 2220 was discontinued and is no longer available to purchase. Phone 2220s that are currently in use by organizations will still be supported.View … Continued

StarLeaf and GDPR compliance

Legal information
Expand/Collapse StarLeaf’s Commitment to Data Protection Regulations We are witnessing an unprecedent level of activity throughout the world for data protection regulations. More than 120 countries have enacted forms of … Continued

Point-to-point calling within StarLeaf

Managing StarLeaf platform and traffic routing
This section illustrates various different point-to-point calling scenarios. Point-to-point calls within a StarLeaf organization In this scenario, a StarLeaf endpoint calls another StarLeaf endpoint in the same organization and on … Continued

Troubleshooting StarLeaf app

Using
Select a topic below to learn more about an issue: Call quality issues Camera issues (desktop) Receiving no video Microphone issues (desktop) Speaker issues (desktop) Unable to join meeting Poor … Continued

How to extend camera cables

Installing Cable information
StarLeaf room systems that use a PTZ camera are provided with camera connection cables of 5m in length. If you need to install the camera further than 5m from the … Continued