Getting the best video experience

Using Meeting and calling
There are certain things you can do to make sure that you have the best video conferencing experience. In this topic: Internet connection Lighting External equipment Virtual and blurred backgrounds … Continued

Quality of Service with StarLeaf

Managing StarLeaf platform and traffic routing
Quality of Service (QoS) support is an optional extra that can be included as part of your organization’s endpoint subscriptions. When enabled for an organization, you can set a DSCP … Continued

Getting the best room system experience

Before or during your room system installation, it is recommended that you consider the following to get the best meeting experience: Optimizing your room Audio and video setup Optimizing your … Continued

WatchGuard XTM2 firewall configuration

Managing Firewall and bandwidth
If your network is using a WatchGuard XTM2 firewall, ensure you have the correct settings. Without these, the firewall might mistake video traffic for a DoS attack. Your StarLeaf endpoints … Continued

File sharing

Using Messaging
Expand/Collapse File sharing allows you to send and receive all types of files such as images, videos, and documents in the StarLeaf app. To learn more about file sharing, select … Continued

Whitelisting Pronto

Installing Pronto Cable USB
If you have security software that limits access to USB devices then you will need to add Pronto USB to your white list. Pronto is a composite USB device with multiple hardware … Continued

VISCA cable information

Installing Cable information
If you need to use a longer VISCA cable than the one provided with the StarLeaf room system, refer to the following cable requirements: VISCA cables are available in ‘crossed’ … Continued

Making a call

Using Phone 2105
You can make a call in a few different ways: Dial a number: Simply dial the number using the keypad Call one of your favorites: Press the contacts button and … Continued


Using Messaging
You can use emojis with StarLeaf on any device(macOS and Windows 10 or later). Emojis on Windows Emojis on mobile Emojis on Mac Emojis on Windows Emojis only work on … Continued


StarLeaf is available as an app on Zapier . In this topic: About StarLeaf for Zapier Prerequisites How to generate an API key for Zapier Examples and templates About StarLeaf … Continued