Troubleshooting Skype for Business integration

Integrating Microsoft Skype for Business
Participants disconnect after 90 minutes There is an issue where non-Skype for Business participants will drop from a Skype for Business meeting after exactly 90 minutes. This is due to … Continued

How to use StarLeaf with Lync Server 2013

Integrating Microsoft Skype for Business
This topic describes how to how to integrate your StarLeaf Cloud account with a Microsoft Lync Server deployment. Pre-requisites To be able to call outside of your Lync deployment, the … Continued

Cloud 5.1

Managing StarLeaf releases Earlier releases
Introduction These release notes provide you with information about the latest upgrade to the StarLeaf Cloud, Portal, and endpoints. This is a feature release and is effective from October 2017. … Continued

How to use StarLeaf with a Microsoft AVMCU

Integrating Microsoft Skype for Business
StarLeaf supports calls into meetings hosted by a Microsoft AVMCU. In this topic: About Microsoft AVMCU Add a StarLeaf endpoint from within a Skype for Business meeting Escalate a point-to-point … Continued

Call Detail Record (CDR) analysis

Managing Monitoring StarLeaf
You can view CDRs from the Call detail records page in your Admin Portal.To download all CDRs from the last 3 months as a CSV file, click Download all CDRs. … Continued

How to specify a particular protocol for a call

Managing StarLeaf platform and traffic routing
StarLeaf allows calls between different protocols: StarLeaf, H.323, Lync/Skype-for-Business, and SIP. If a user dials abc.def@example.com, StarLeaf attempts to automatically determine which protocol to use for that call. StarLeaf chooses … Continued